Customers need to know about your website before they can use it.
For best results, your CommentCatcher website will need to be promoted, which requires engagement by store management. The URL should be highly visible to your customers. If they cannot remember the URL or they find it tedious to key it into their browser on their smartphone, they can simply use their smartphone to scan the QR code provided on signage in your store. The URL derived from the QR code will take them directly to your customized CommentCatcher website. Of course, this also requires that the customer have a QR code reader app on their smartphone, but free apps are readily available for most smartphones.
Another approach is to distribute business-card sized cards to customers, asking them for feedback or to rate your business.
Given the low cost of printing business cards, this is a cost-efficient way to get customers to participate and respond.
We also provide posters suitable for wall mounting at your place of business. These 18×24″ signs are available at no charge while they last (you just pay for the mailing tube and postage). We can customize these posters with your personal URL and QR code upon request. This is done by adding your custom URL and QR code in the white space at the bottom of the posters. Contact Landel Customer Support for more details.
Another option to get your URL in front of your customers is with table tents. These can look very similar to the poster shown above, but in a 5″x7″ folded tent for placement on tables in your place of business. Please contact Landel Customer Support for more information on ordering table tents.